Candidate Cancellation

If an attendee cancels their place more than four working days in advance, no charge will be made by LCCI. The booking can, of course, be moved to a future date.

If an attendee cancels or requests a move to a different date with less than four working days’ notice, 50% of the fee will be charged to the delegate.

If an attendee fails to attend the course but has received the presentation notes, the full fee will be invoiced.

Note: in certain circumstances and if the course has sufficient bookings to remain viable, LCCI and Chamber Customs reserve the right to waive this policy.

Insufficient Numbers

Insufficient bookings may mean that a course would not be financially viable. In these LCCI will inform the delegate with three working days in advance.